Why We Offer This Guarantee
Includes medical-grade softening drops
Same safe method used by professionals
Gentle pressure — clinically tested for safety
Most people who suffer from blocked ears only see two options:
Live with the discomfort.
Or pay £50–100+ for a clinic appointment.
But here’s the truth: 👉 Earwax build-up is usually caused by wax that’s too hard or too deep for surface cleaning — which is exactly why clinics use softening drops + gentle irrigation, the same approach Laväge brings into your home.
Laväge kits include: Medical-grade softening drops → to loosen hardened wax. Specialist-designed irrigator → to flush safely and effectively.
So why the guarantee? Because we know this method works.
If Laväge clears your ears (like it does for most people), you save time, hassle, and money.
If it doesn’t, it usually means the wax was unusually stubborn — in which case, even clinics use similar tools. And if they succeed, we’ll cover the cost of that visit.
That’s how confident we are: Lavège delivers clinic-quality results at home, or we pay for your next step.
The best choice for your adorable boys or girls!
How the Instant Relief Guarantee Works
Try Laväge at Home
You have 30 days from delivery to try your Lavège kit. Use the included softening drops and irrigator exactly as directed — most people feel relief after one or two sessions, even on the lowest setting.
Still Blocked? Contact Our Care Team First
If you’re not feeling relief, don’t worry — we’re here to help. Before visiting a clinic, message our Care Team via email or live chat.
We’ll quickly verify your order, ask a few usage questions, and share a short troubleshooting tip or video. If it still doesn’t work, we’ll confirm your eligibility for the Instant Relief Guarantee and guide you on next steps.
Send us proof & get reimbursed
Book a visit at any licensed ear-care clinic.
If their clinician successfully clears the blockage that Lavège couldn’t, simply email us your clinic receipt, a quick photo of your used kit, and a note confirming the wax was cleared.
We’ll cover the full cost of that visit — quickly and hassle-free — and you keep your Lavège kit for future care.
Guarantee Terms
Simple, Fair, and Transparent
Applies to all kits
Every Laväge system — Starter, Pro, or ENT+ — is covered by the Instant Relief Guarantee.
30-day window
Claims must be submitted within 30 days of delivery.
Proof & contact
Before booking a clinic, contact our Care Team and share a quick photo of your kit after use so we can verify proper usage.
Clinic confirmation
Reimbursement applies if a licensed clinic confirms they successfully removed wax that Laväge could not.
One visit per order
Coverage includes one clinic appointment per qualifying order.
Fast, full reimbursement
Once your proof is received, we process your reimbursement within 5 business days — and you keep your Laväge kit.
Peace of Mind, Guaranteed
We know how frustrating blocked ears can be. You don’t want to waste time, money, or risk damaging your hearing aids.
That’s why we remove every ounce of risk. With Laväge, you either:
Get safe, clinic-quality relief at home — or
We cover your next step at the clinic.
No stress. No wasted money. No second-guessing. Just the confidence that you’re backed by the strongest guarantee in hearing care.
Dr. Jonathan Reeves, ENT Specialist Consultant
ENT Specialist Consultant
Ready to Protect Your Hearing Aids?
Choose your kit today and try it completely risk-free with the Laväge Instant Relief Guarantee.
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